Shipping Policy

Thank you for shopping with us! We aim to process and deliver your order as quickly and smoothly as possible. Please review our shipping information below.

Order Processing

All orders are typically processed and dispatched within 1–2 business days after your order has been successfully placed and payment has been confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

International Shipping & Delivery

We offer international shipping to supported destinations.

Our estimated delivery time is:

7–12 business days after dispatch

Please note that delivery times are estimates and may vary depending on your destination, local courier services, customs processing, public holidays, weather conditions, or other circumstances outside our control.

Tracking Your Order

Where tracking is available, you will receive your tracking information once your order has been dispatched. Please allow some time for tracking information to become active after shipment.

Multiple Packages

Some products may be shipped separately depending on product availability and fulfilment location. If your order contains multiple items, you may therefore receive your products in separate packages or on different days.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your address, please contact us as soon as possible.

Once an order has been dispatched, we may not be able to change or redirect the delivery address.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please check your tracking information first. If you still require assistance, contact our customer support team with your order number and we will be happy to help investigate the shipment.

Questions

If you have any questions about shipping or your order, please contact our customer support team.

By placing an order with us, you acknowledge that shipping and delivery dates are estimates and that occasional delays may occur due to circumstances outside our reasonable control.